Terms and Conditions
These Terms and Conditions ("Terms") are binding and govern your booking of any retreat with Monica Fuentes and Tanya Verquin ("M & T"). Please read them carefully, as by booking a retreat, you agree to these Terms.

1. AGREEMENT AND SCOPE
These Terms constitute the entire and binding agreement between Monica Fuentes, Tanya Verquin, and the Client ("you"). They supersede any prior agreements, representations, or warranties (written or verbal). Services are provided exclusively by Monica Fuentes and Tanya Verquin, collectively referred to as M & T.

By booking with M & T, you agree to adhere to these Terms and Conditions, including all policies on cancellation, refund, and liability limitations.

2. BOOKING AGREEMENT

2.1 BOOKING CONFIRMATION
All individuals wishing to book a retreat confirm that they have read, understood, and accepted these Terms. A booking becomes definite once:

• A deposit is paid.
• You receive a confirmation email from M & T within 48 hours of registration.

Please wait to make non-refundable travel purchases until you receive written confirmation from M & T. All retreats are subject to a minimum participation of 8 clients.

3. DEPOSIT AND PAYMENT PLANS
To confirm your participation in any retreat, you must pay a non-refundable deposit and submit the online booking form. The deposit secures your spot but is non-refundable unless M & T cancels the retreat. Payment plans are available upon request. Defaulting on a payment plan will result in cancellation of your booking and forfeiture of the deposit.

Final payment must be received no later than 4 weeks before the retreat start date unless the booking was made less than 30 days prior, in which case full payment is required upon booking.

Deposits are non-creditable unless the retreat is canceled by M & T. Payments are processed securely via Stripe and can be made using major credit cards.

4. REFUNDS & CANCELLATIONS

4.1 REFUNDS
Retreat payments are non-refundable unless canceled by M & T. However, please refer to the separate Cancellation & Refund Policy for specific cancellation deadlines and partial refund eligibility.

4.2 TRANSFER OF BOOKING
If you are unable to attend, you may transfer your ticket to a friend no less than 30 days before the retreat. Transfers are subject to a $250 USD transfer fee, and the substitute must submit an application to join the retreat.

4.3 CANCELLATION BY THE CLIENT
If you choose to cancel your participation, refunds (if any) will be determined according to the deadlines and percentages outlined in the Cancellation & Refund Policy. Depending on the date of your cancellation, you may forfeit only your deposit, receive a partial refund, or lose all funds paid.

4.4 CANCELLATION BY M & T
M & T reserves the right to cancel a retreat at any time but will not cancel less than 30 days before the retreat unless unforeseen circumstances arise. In such cases, you may:

• Transfer your deposit to another retreat within the calendar year.
• Receive a full refund of all funds paid under this agreement.

M & T will not cover incidental expenses (e.g., visas, flights, or other non-refundable costs) incurred due to cancellation.

5. PRICING
All retreat prices are quoted and payable in USD. M & T is not responsible for any fees associated with currency conversion or credit card processing.

Prices include all components listed in your invoice but exclude:

• International flights to and from San José, Costa Rica
• Travel insurance
• Excess baggage charges
• Tipping
• Food, beverages, or excursions outside your retreat program

6. MEDICAL CONDITIONS & SPECIAL REQUIREMENTS
Clients must disclose any medical condition, pregnancy, or physical/mental condition that may affect participation or require modifications. Failure to disclose may result in restrictions from certain activities at your expense. M & T will make reasonable efforts to accommodate your needs but is not liable for failing to meet these requests.

Travel Insurance Requirement: All clients must carry appropriate medical insurance. M & T makes no guarantees regarding the standard of medical treatment outside of your home country.

7. FINAL PAYMENTS
The final balance must be received no later than 4 weeks prior to the retreat start date. If the final payment is not received by the agreed-upon date without explanation, M & T reserves the right to cancel your booking.

Sign-ups less than 30 days before the retreat's start date require full payment upfront.

8. TRAVEL INSURANCE
M & T highly recommends that clients obtain comprehensive travel medical insurance covering:

• Emergency medical treatment
• Evacuation costs
• Trip cancellations or delays
• Lost luggage

M & T is not liable for lost baggage, theft, medical emergencies, or expenses arising from travel-related inconveniences.

9. AIRFARE
The domestic airfare from San José to Limón is included in the retreat package. However, international airfare (from your home destination to San José, Costa Rica) is not included. M & T strongly advises that you wait until you receive a confirmed email stating the retreat is proceeding before booking non-refundable flights.

10. EVACUATION & SAFETY
The decisions of M & T representatives or local guides are final with respect to matters of safety. Evacuation costs (e.g., emergency medical transport) are the responsibility of the client.

11. TRAVEL DOCUMENTS
Clients must ensure they have:

• A valid passport (valid at least 6 months beyond your return date)
• Necessary visas, permits, or vaccination certificates required for entry

M & T can provide guidance on these matters but is not responsible for errors, omissions, or consequences resulting from incomplete travel documentation.

12. CONTACT & COMMUNICATION
Ensure M & T’s emails do not end up in your junk/spam folder. Participants agree to share their contact information for M & T updates.

13. LIMITATION OF LIABILITY
M & T does not accept responsibility for:

• Losses incurred due to cancellation of a retreat (except as noted above).
• Personal expenses, damages, or injuries sustained during the retreat.
• Delays, accidents, and other unforeseen events caused by third parties.

14. GOVERNING LAW
This agreement is governed by the laws of [Insert Applicable State/Country]. All disputes will be resolved under this jurisdiction unless otherwise specified.

15. CONSENT & ACKNOWLEDGMENT
By booking a retreat with M & T, you acknowledge that you have read, understand, and agree to these Terms and Conditions.

16. CONTACT
For questions, concerns, or clarifications related to these Terms, please contact:
Monica Fuentes & Tanya Verquin (M & T)

info@monicafuentescoaching
[email protected]