Accessibility Statement

Last updated:ย April 24, 2026

Our commitment

Monica Fuentes Coaching is committed to making monicafuentes.com accessible to as many people as possible, including people with disabilities. We believe the web should work for everyone, and we work to improve the accessibility of our website on an ongoing basis.

Conformance target

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as published by the W3C. WCAG defines requirements that make web content more perceivable, operable, understandable, and robust.

Current status: We are partially conformant with WCAG 2.1 Level AA. "Partially conformant" means some parts of the content do not yet fully meet the accessibility standard. We are actively working on improvements.

What we've done

On this website we have implemented, among other things:

  • Descriptive page titles and clear heading structure
  • Alternative text for informative images
  • Clickable email and contact links
  • A cookie consent banner that respects your preferences
  • Accessible legal pages (Privacy Policy, Terms & Conditions, Disclaimer)
  • Keyboard-navigable interactive elements

Known limitations

Our website is hosted on Kajabi, and some aspects of the template are managed by that platform. We are aware of the following limitations and are working to address them:

  • Some third-party embedded content (such as payment checkout pages hosted by Stripe and PayPal, or booking pages hosted by Calendly) is outside our direct control. Their accessibility is governed by the respective providers.
  • Certain theme-level markup is controlled by Kajabi and cannot be fully customized.
  • Video content, where added in the future, will be subject to captioning and transcript review.

If you find an issue not listed here, please let us know โ€” your feedback helps us prioritize.

Assistive technologies we test with

We aim to maintain compatibility with recent versions of major assistive technologies, including:

  • Screen readers: NVDA, VoiceOver, JAWS
  • Browsers: Chrome, Safari, Firefox, Edge
  • Operating systems: macOS, Windows, iOS, Android

Feedback and reporting accessibility issues

If you encounter any accessibility barrier on monicafuentes.com, or if you need content provided in a different format, please contact us:

Email: [email protected]
Subject line: Accessibility feedback

We aim to acknowledge accessibility feedback within 5 business days and to resolve validated issues within a reasonable timeframe based on severity.

Formal complaints

If you have provided feedback and are not satisfied with our response, you may pursue any rights available to you under the Americans with Disabilities Act (ADA), applicable EU/UK accessibility law, or applicable law in your jurisdiction.

Review schedule

This statement will be reviewed at least annually or whenever significant changes are made to the website.